1. Get safe first
- Switch on hazard lights and move as far left as you safely can.
- If you are on a highway, get everyone out on the side away from traffic and stand behind the crash barrier if there is one.
- Place the warning triangle well behind the car.
- At night, keep a torch or phone light on so you can be seen.
2. Call for help
If you have a roadside assistance plan, call the helpline and share your plan number, location (a map pin is best) and what happened. On national highways you can also call the NHAI helpline 1033.
In a medical emergency, call 112 first.
3. Common problems and what helps
| Problem | Typical help |
|---|---|
| Flat tyre | Tyre change with your spare |
| Battery dead | Jump-start |
| Out of fuel | Emergency fuel delivery |
| Keys locked inside | Lockout help |
| Engine won't start | Minor on-spot repair or towing to the nearest workshop |
4. Keep this in the car
- Spare tyre in good condition, jack and wrench
- Warning triangle and torch
- Phone charger and a power bank
- Water and a basic first-aid kit
- Your assistance plan number saved in your phone





